ThumMusings

Bringing the user interface of music-making into the 21st Century, and changing the world... one note at a time.

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Name: ThumMeister
Location: Austin, Texas, United States

In the late 1980’s, I tried to write insanely great code for the Mac and help others do so, too. When Windows swept through the Valley in 1991-2, I realized my great code would become worthless if the Mac platform sank. I became very interested in knowing how to spot winning platforms. Since Microsoft clearly knew how to make its platforms succeed, I joined its Systems Strategy Group. While designing and executing practical "technology evangelism" campaigns, I studied the theory behind the practice, eventually teaching mandatory "how-to" seminars to Microsoft's new evangelists. I left Microsoft in 2000, looking for a new industry to disrupt. When my wife quit her piano lessons after six months of diligent practice, saying that “music is just too hard,” I knew I’d found it. Hammering the Web relentlessly, I found a novel combination of old ideas which could make music dramatically easier to teach, learn, & play, more emotionally expressive, and expand the frontiers of tonality. This blog tells the story of my bringing those innovations to market.

Tuesday, July 10, 2007

Thummer Diffusion

Sales Growth: How Many and How Fast?
How fast and high can sales of the Thummer grow? No theory can provide exact numbers, but the Unified Theory of Acceptance and Use of Technology (UTAUT) can provide a qualitative guide. Here’s a brief, paraphrased summary of UTAUT.

In the UTAUT model, only two characteristics affect a given innovation’s rate and level of adoption:
  • Performance Expectancy: “Adopting it will help me attain gains in job performance.”
  • Ease Expectancy: “Adopting it will be easy.”
In addition to the characteristics of the innovation itself, two environmental factors also matter:
  • Social Influence: “Influential people say I should adopt it.”
  • Satisfactory Infrastructure: “My adoption of it is supported by a satisfactory infrastructure.”
The first three factors above determine an individual’s intention to adopt the innovation. That intention, plus the fourth factor above (satisfactory infrastructure) determine whether the innovation is adopted or not.

Personal factors including experience, gender, and age all tend to moderate a given individual’s (or population’s) willingness to adopt a given innovation. For example, generally speaking,
  1. everyone values performance – especially men and young people of both genders;
  2. women value ease more than men do;
  3. older people value ease more than young people do;
  4. inexperienced people value ease more than experienced people do; and
  5. experienced people value performance and infrastructure more than inexperienced people do.

Application to the Music Products Industry
The UTAUT model explains why the music products industry sells relatively little product to girls and older folks. The industry has focused relentlessly on delivering better products to its most-demanding customers – experienced, professional instrumentalists – who are overwhelmingly male. These experienced guys want performance, and will sacrifice everything else to get it. The resulting twiddly-fiddly instruments are attractive to young males, but turn off everyone else, producing exactly the demographic holes that the UTAUT model predicts.

On the other hand, the Thummer delivers ease to girls and older folks (especially when combined with the ThumMusic System), while also delivering unprecedented expressive performance to young males. This means that the appeal of Thumtronics’ innovations is potentially universal – so there may be no upper bound on its potential rate of adoption or saturation sales level, especially once (a) the Thummer-specific infrastructure has grown organically over time, and (b) the fully-integrated Pocket Thummer puts ease in your pocket.

Diffusion of Innovations
The Thummer’s high scores in the UTAUT model are repeated in other models. For example, the older Diffusion of Innovations (DOI) model, popularized by Everett Rogers’ book of the same name, lists five characteristics that affect the rate and level of a given innovation’s adoption: relative advantage, compatibility, simplicity, observability, and trialability.

The Thummer scores high on all five of these criteria.

  • Relative Advantage: “Is it better?” Experts say so. See for yourself.
  • Compatibility: “Does it work with what I already have?” Yes! It’s MIDI and USB-MIDI compatible; it is compatible with your computer and video-game controlling skills; and it is compatible with traditional notation and music theory.
  • Simplicity: “Will it be easy to learn and use?” Experts say so – and if you’re a novice musician, it will be even easier if you use the ThumMusic System, too.
  • Observability: “Can I observe others using it?” Absolutely! Check out these demos – and soon, live performances, music videos, and more YouTube videos, from the creative musicians who buy the first Thummers. This is one of the Thummer’s most important characteristics: that its relative advantage will be demonstrated in an emotionally-charged manner by high-status individuals in public. That’s marketing nirvana.
  • Trialability: “Can I give it a test drive, free?” Yes, right here – and these test-driving apps will get better and better over time.
Any way you slice it, the Thummer has all of the characteristics necessary to spread like wild fire.

Order of Product Introduction
These criteria also explain why Thumtronics is releasing the Freedom and eMotion Thummers first, rather than the Pocket Thummer. Although the Pocket Thummer is likely to have much wider consumer appeal, the performance of the Freedom Thummer and especially of the eMotion Thummer will be much higher. This raw performance power is attractive to the experienced Music Brains who can drive the Thummer into live performances, music videos, and user-created YouTube demos. The Music Brain’s output, not Thumtronics’ advertising (which it can’t afford), will create consumer demand for Pocket Thummers.

Same with the ThumMusic System. If the ThumMusic System were released first, then its performance expectancy, ease expectancy, and satisfactory infrastructure ratings would all be pathetically low. It just doesn’t make sense to learn the ThumMusic System unless you want to learn to play the Thummer (except for vocal music instruction using tonic solfa, perhaps). But once the Thummer takes off and consumer demand for Thummer-lessons grows, the performance expectancy, ease expectancy, and satisfactory infrastructure ratings of the ThumMusic System all skyrocket.

Conclusions
The order in which Thumtronics plans to introduce its products is based on an analysis of their strengths and weaknesses using the latest proven scientific techniques. These techniques also suggest that the Thummer’s sales could grow rapidly, and to a very high level.

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